You may be wondering why you are receiving a notice to receive an “out-of-band” authentication code. We understand this process can be time consuming, however we’ve found this to be the best way to ensure fraudsters are not able to access your account.

 

To cut down on time, utilize the two-factor authentication text message code. Occasionally, even after selecting “Yes” the systems still asks for authentication. This usually that has to do with the system and/or browser not allowing saved cookies. If you would like to look at your settings – click here to test and learn more.

 

Here are some common reasons that you might run into browser issues: