Online Banking Questions

Where do I receive responses to my Secure Support tickets?
    You will receive an email when a representative has responded to your support ticket.    Log into Online Banking Hover over the “More” menu and c...
Mon, 12 Apr, 2021 at 3:44 PM
What is my nine-digit routing and account number?
    The InRoads routing number is 323276346.     You can find your full account number within Online Banking:   Log into Online Banking Click your de...
Mon, 12 Apr, 2021 at 3:45 PM
How do I properly endorse my check for mobile deposit?
Complete your deposit while ensuring your endorsement looks like the sample below. Be sure to sign the back of the check with your legal signature and write...
Mon, 12 Apr, 2021 at 3:42 PM
Why do I have to keep registering my device?
You may be wondering why you are receiving a notice to receive an “out-of-band” authentication code. We understand this process can be time consuming, howev...
Mon, 12 Apr, 2021 at 3:53 PM
How do I make my loan payments from my other institution?
  Log into Online Banking Hover over the “Move Money” tab Click on “Pay an InRoads Loan”   Once selected a new screen will open to set up and man...
Mon, 12 Apr, 2021 at 3:57 PM
How can I set up or edit existing Alerts and Notifications?
1. Log into Online Banking 2. Click on “Notifications” in the upper right-hand menu   3. Within the Notifications Quick Access window, click o...
Mon, 12 Apr, 2021 at 4:01 PM
How do I rename or hide my listed accounts?
Log into Online Banking Click on “Settings” in the Accounts Find the account you wish to update and make the necessary changes. You can change the n...
Mon, 12 Apr, 2021 at 4:07 PM
How do I submit proof of insurance?
  When you finance a new or used vehicle, you will be asked to provide proof of insurance. Until you pay off the loan, you are required to carry and show p...
Mon, 12 Apr, 2021 at 4:08 PM
How do I Apply for a loan?
We have multiple options to apply for new loans without visiting a branch.     InRoads LIVE: Chat with an InRoads LIVE representative from the comfort of ...
Mon, 12 Apr, 2021 at 4:09 PM
How do I open an additional checking or savings account?
We have multiple options to add an additional account without visiting a branch.     InRoads LIVE: Chat with an InRoads LIVE representative from the comfo...
Mon, 12 Apr, 2021 at 4:10 PM